Posts Tagged Nova
Today was a rare Sunday shift, working on a shift swap to help another teacher. I had forgotten how busy Sunday was!
In the voice class, I had yet another student asking questions about the state of NOVA and our branch. All of the schools in our area are seriously understaffed, short of both teachers and the Japanese branch staff. Students are finding it harder and harder to book lessons, and the staff are always extra busy.
As a teacher we are not supposed to talk about school business or policies. However, this is a topic that keeps coming up regularly. A few students have told me that I’m one of the few people who will actually have the conversation and they appreciate it. I sympathize with the students – they have all purchased large lesson packages that expire in time, but the shortage of teachers is preventing them from getting what they paid for.
I could be getting myself in trouble talking about the school, but at the same time I’m leaving in two months so I’m not as concerned as I would normally be.
(2017 Note) The financial situation for the company was MUCH worse than anyone knew at the time. The students were right to be concerned.
A few days ago, my area manager came to my branch and asked very nicely for me and another teacher to work overtime today.
When I first started at NOVA, there were overtime shifts available regularly, especially in the bigger cities. In the past year, overtime has become rare in an effort to cut costs, resulting in cancelled lessons for students. I was asked to pick up an extra shift because there were only 2 teachers available, which wouldn’t cover the schedule at all.
I don’t like giving up my days off, but I do like making some extra money. Not only that, but my OT shift was an early shift which made for an easy day of teaching English. After work I got some food and played Mario Party with The Penpal. Best overtime day ever!
After fighting bravely for a few days, I finally gave in and called in sick to work. A full day of sleep had me feeling much better. I found out later that instead of calling in a teacher to replace me, NOVA had instead provided students with multimedia lessons taught by a teacher from another branch.
NOVA has their own video conference equipment available for multimedia lessons. This allows students to learn from home, or to get lessons at their branch in another language. There is a huge demand for English teachers in Japan, but a much smaller demand for French, German, and Italian. The most efficient way to provide this service throughout Japan is to have the non-English teachers based in Osaka (NOVA HQ) who can virtually commute around the country where they are needed.
When a teacher is not available in person, students generally prefer a MM lesson to rescheduling. However, they did tell me that it’s just not the same as physically being in the same room.
“No interacting with students outside of the classroom” is one of the cornerstones of NOVA employee policy. The idea is to prevent teachers from stealing students from the school for cheaper private lessons, and to reduce the risk of any unpleasant interactions that could cause the students to stop buying lessons.
** Please remember, when I say “students”, I am referring to conversation school students who are typically adults.
In Kawasaki I was aware that some teachers were seeing students outside of the classroom, but when I arrived in eastern Shizuoka I was surprised by how often it happened. Pretty much everyone other than supervisors had been to an “unofficial” farewell party with students in attendance. In addition, several of the teachers are or were dating students, and my friend Koalako shared an apartment with two teachers in Numazu.
Hanging out with students was an open secret in the area, with the understanding that everyone should keep it quiet and not let the supervisors or Japanese branch staff know. For the amount of times that teachers and students interacted outside of the classroom, it’s actually surprising how few people got caught. The good luck streak was broken in mid 2006 when teachers got caught red handed.
The two male teachers had invited two female Japanese students out for a drink, and for some reason decided to go to an izakaya near Fuji school that was popular with the Japanese branch staff. They were seated near the entrance, when coincidentally the branch staff came in for an after work drink as well. My understanding is that the teachers were called to a tense meeting with the area manager shortly after to remind them of NOVA’s policies.
I can understand NOVA’s point of view about the policy: they are a business and they need to protect their future profits. However, I think there is a lot of benefit from teachers and students interacting outside of the confines of the classroom. The best way to practice conversational English is to have a real conversation. Interacting outside of the classroom in a natural setting is also a great way to improve intercultural understanding. Other than good times at karaoke, I got a lot more out of my time in Japan by spending time with Japanese people instead of just teachers.
If you are teaching in Japan and decide to ignore company policy by hanging out with students, please be sensible, behave properly, and don’t ruin it for everyone else. Also, choose the venue carefully: you don’t want branch staff to crash the party!
This is a post that didn’t originally appear on my blog in 2005.
Vivian was an English teacher from England who moved to Numazu in October 2005. She was one of those friendly, outgoing people who made every situation more fun and was nearly impossible to dislike.
Having a cell phone (mobile phone for my non North American friends) is critical to daily life in Japan. During new teacher orientation, NOVA had Vodafone sales reps on hand to provide phones to teachers. If the teacher wanted one of the few phones available, the Vodafone team would complete all of the paperwork and have the phones activated and ready to use by the end of the training session. Most teachers (including me) took this option out of convenience. Vivian decided that she didn’t like any of the phones available and decided to test her luck at the cell phone store.
Despite Vivian’s best efforts, the language barrier was simply too much to overcome at the Numazu station phone store. Choosing a phone, a plan, and signing a contract requires a fairly high level of language proficiency, and the store staff didn’t speak English. Vivian explained her difficulty to the other teachers at work and asked for advice.
One of the very cool things about expat culture is that the more experienced people generally do their best to help out new people. When I first moved to Japan, my roommates did their best to show me around and help me with everything from buying lunch to finding a barbershop. I knew that my Japanese wasn’t going to be good enough to help Vivian, but I did have a secret weapon up my sleeve: a Japanese speaking girlfriend. I texted The Penpal and she agreed to help.
Vivian and I met The Penpal after one of Vivian’s early shifts and went to the store all together. Vivian picked out a phone and The Penpal did the rest of the work necessary to get the contract filled out and the phone set up. Vivian was thankful and The Penpal felt good about being able to help.
Being far away from home can be a challenging experience for anyone; you really need to rely on other people to help. It’s rewarding to be able to return the favour for fellow travelers.
In what seems to be a very regular occurrence, I went out after work AGAIN. As per usual, beer, sushi, and karaoke were on the agenda for the evening.
At karaoke we ran into a group of other foreigners, most of which were English teachers for other schools. When they heard we were working for NOVA, they started talking trash about how terrible NOVA was. For the record, only NOVA teachers are allowed to talk crap about NOVA. We alone have earned that right thank you very much.