Posts Tagged bureaucracy
This morning, in a surprising turn of events, common sense defeated company bureaucracy.
When I woke up this morning my voice was still weak and squeaky. I had missed work yesterday which resulted in cancellations. The branch staff were in a bad situation – not wanting to cancel more lessons and not allowed to pay overtime for a replacement teacher. They asked if there was anything I could do to help.
I called Super Dave and asked him if he would be willing to trade shifts with me in order to help out the branch. He agreed to cover my shift today and I would work one of his on my next weekend. This deal would result in no cancelled lessons, no overtime payment, and Super Dave could get a 3 day weekend; it was a win for everyone involved.
I felt pretty good about myself until I called the NOVA head office in Osaka. I explained that I wasn’t going to be able to work my shift, but that I had arranged a replacement. They told me that I couldn’t do that. I further explained that the branch staff had asked me to find a replacement if possible. Head office wouldn’t budge, saying that if Super Dave showed up to work they would need to send him home. I understand the need for following usual procedures, but I was shocked that head office would rather cancel lessons than allow a last minute shift swap.
In the end, common sense prevailed; the staff left my name on the schedule and Super Dave worked my lessons. I’m pretty sure this happened without the knowledge of head office, but since the end result was good I don’t think anyone minded.
I spent the rest of my day resting and taking some intimidating Japanese medicine that The Penpal brought me. I should be good to go for tomorrow.